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Posted: Monday, January 8, 2018 7:32 AM


General Purpose:

A server is expected to sell to and service each guest seated within their section and to work as a team with the entire staff to ensure all guests' expectations are exceeded.

Essential (primary) Functions:

The primary responsibility of a server is to administer the 7 Steps to Service to every guest within their assigned section while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security and company policy requirements. All servers must work as a team helping to exceed guest expectations throughout the unit including all seated sections.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

* Good vision, general and close

* Good hearing

* Manual Dexterity

* Standing, bending, stretching and walking throughout shift

* Push and pull heavy objects

* Lift and carry 30 pounds

* Maintain good personal hygiene/uniform

* Understandable speech

* Balance a tray

Essential social & Mental Requirements:

* Able to use computer register

* Basic reading, writing and math skills

* Retain verbal requests

* Good verbal skills

* Able to work shift work

* Retain menu item information

* Able to market the menu

* Able to handle guest complaints

* Works well with others

* Maintain composure while under stress


Associated topics: anfitri?nas, anfitri?n, auxiliar de comedor, banquet server, hostess, server, servidor, servidor de banquetes, waiter, wine steward


• Location: Birmingham

• Post ID: 28182412 birmingham is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018