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Posted: Monday, March 6, 2017 1:49 AM

Job Description:/h3:
:Strong oral and written communication
:self starter : independent worker
:able to manage multiple projects
:being customer focused
:knowledgeable of industry leading problem solving techniques
:promotes process improvements; develops process standards (work instructions),
:ability to work under pressure, endurance, and stress resistance;
:manages product inspection (quality gates)
Goal of the Working Position:
Responsible for helping realize goals for customer quality and quality assurance. They are expected to help the business in achieving these goals by supporting customer quality, quality assurance, and by personally leading quality improvement initiatives. Must be a results:driven individual with experience proactively solving technical quality problems in a manufacturing environment. Demonstrated leadership and communication skills are required.
Most important tasks and responsibilities:
The key deliverables related to the position include but are not limited to the following:
:Acts as Customer Advocate by processing customer complaints in accordance with the Companys defined processes and procedures; working with cross:functional teams to ensure appropriate and timely resolution to customer issues
:Work constructively with customers to find solutions to problems
:Record, track and report out on key metrics related to customer quality
:Identify improvements for: reducing customer defects and their impact customer issue resolution process metrics tracking and reporting.
:Record, track and report out on key quality metrics
:Ensure that appropriate quality assurance and control procedures are in place for product realization (i.e. appropriate PPAPs established, material requirements identified, test plans and procedures, and COAs)
:Lead resolution of product quality conformance questions in a timely manner
:Work constructively to help production realize goals for key metrics such as cost of quality and internal quality scrap rates
:Drive and support projects which help improve product quality and quality processes via the use of statistical tools and quality improvement processes.
:Effectively and efficiently work with cross:functional teams to identify, implement, and ensure
institutionalization of solutions to complex problems
:Bachelors degree in a technical field
:5 yrs experience in a quality engineering assurance role
:Experience within an ISO/TS quality management system environment
:Proficient in Microsoft Office; TS 16949 Auditor (Lead Auditor); Core Tool Training; ASQ Quality AuditorCompany Description:/h3:
For 50 years the Eissmann Groups entire focus has been on top quality car interiors. As an international development and value:adding partner to the automotive engineering industry, the company group is a world leader in the manufacture of premium quality shifter modules, trim components and full car interiors. Our success is based on a perfect synergy between traditional craftsmanship and modern high:tech production processes. But the key factor is the human element.
It is the inner qualities that matter most to us.


• Location: Birmingham

• Post ID: 17673881 birmingham is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017