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Posted: Tuesday, April 25, 2017 6:36 AM

Job Description:/h3:
WHY CHOOSE KRYSTAL?
Durability + Craveability profitability
:The Nations 2nd oldest QSR Concept:founded in 1932 amid the harsh financial times of The Great Depression.
:A simply uncomplicated, one:of:a:kind menu anchored by the Original, Crave:able Krystal
:A Southeastern Footprint with over 360 Company:owned and Franchised Locations
:An iconic 80 year old distinctive Southern dining experience with a cult:like following
Over the years, the Krystal brand has enjoyed good times and bad, surviving the Great Depression, recessions, and decades of unpredictability in the market. Because of the dedication of our team and the quality of our food, weve not only survived, but thrived.
Its all about growing the Krystal family. The opportunity to promote from within is what we believe in. At Krystal, we pride ourselves on being different. Its what makes us successful, and we believe its what makes those who work here successful too. Take a look at just a few of the individuals whove made the most of their experience at Krystal, and were sure youll agree.
Job Description
General Manager
Job Summary:
The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystals Core Values. The General Manager ensures compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.
Essential Duties and Responsibilities:
People:
:Demonstrates the Krystals Core Values while building high performing employees when selecting, training, retaining and recognizing A+ talent utilizing Krystals tools and processes.
:Identifies and develops a pipeline of talent through effective succession planning tools and best practices.
:Executes the Performance Management process consistently to ensure employees are set up for success and held accountable.
:Reinforces and follows the Open Door Policy with all employees.
:Partners with the People Services Team to ensure resolution to all employee relation activities and maintaining legal compliance in the restaurant.
Customer:
:Works a schedule to ensure that all day parts are being observed, i.e. breakfast, lunch, dinner, late night and weekends
:Drives customer:focused culture by serving as a role model in resolving serious customer issues and training employees to meet or exceed customer service standards.
:Coaches, drive excellence, recognize and hold their team accountable around core operational procedures through the use of the OSM and Company systems.
:Ensures that food safety standards are met through direct observation as well as follow up on food safety audit results. Ensures that their management teams are properly trained through Servsafe, TAPS, or State approved equivalence.
Sales:
:Ensures that restaurant level plan and marketing initiatives are in place and being implemented. Partners with the District Manager to execute Local Store Marketing plans.
Profit:
:Analyzes sales, labor, inventory and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets.
:Conducts period business reviews with their management team to build their capability to identify and drive tactics to close performance gaps.
:Ensures that the store is within compliance of
Federal/State/Local requirements.
:Shares best demonstrated practices with their team and across the District.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibi

Source: https://www.tiptopjob.com/jobs/65788108_job.asp?source=backpage


• Location: Birmingham

• Post ID: 18012169 birmingham
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