Posted: Thursday, January 12, 2017 12:11 AM
Company Name: Ramey Cleaning Inc
Compensation $12 Hourly
Benefits Offered Vision, Dental
Employment Type Full-Time
Position to Fill: Company Service Representative and Admin Rep min 12.00 - Dental and/or Vision - Are Available
Applicant is applying for full time office position Downtown AL. Ramey Cleaning Inc need of someone to serve: office staff, field technicians, and consumers / clients on telephone and via email correspondence, while maintaining a positive and memorable customer experience. (Think WOW! service)
This position handles calls and guest from a broad range of prospects, professional phone etiquette while projecting a helpful attitude is vitally important.
We are searching for someone who posses' skills such as: multitasking, prioritizing, strong organization thinks strategically and can anticipate problems.
Someone one who can work well in a high pace environment when necessary, or whatever condition is called for at the time.
Our candidate must pass drug test, background check, and have high school diploma or GED equivalent.
Due to AL State law one must pass I-9 verification to remain hired with company after being employed
Company Service Rep Duties
Serves customers by answering questions on phone or via email, provides service options along with logging prospect calls or scheduling and booking jobs
Attracting potential clients to book by educating, saleing too, sending informational emails, packages, or directing to company websites and info lines
Keeps accounts receivable, customer data, company files, and records manicured and organized
Updating calendar and schedules
Answering up to 4 phone lines
Serving office personnel when needed, and providing field tech with invoices and customer information as needed
Logging / billing invoices, and collecting initial payments
Min 3 years customer service experience is a requirement
Type min 45 words per minute
Maintains a neat and organized paperwork of customer and office data
Possess the skills to be readily available to aiding managers, technicians and inspectors, both while on office property or not.
Up to date with modern software as well as previous experience with older.
Proficiency with Microsoft Office, Outlook, Word and Excel 2009 or later
Has the ability to clarify consumer's needs and concerns, and explain what our company can do for them
Trust worthy and honest in all dealings
Great documentation skills along with legible handwriting
Can think strategically through problems
Quality focus and forward thinker
Great listening skills
Great phone persona
Multi tasking and prioritizing with strong organizational skills
Great communication skills
Great follow through and fulfillment on task
Office manager of - Mold & Mildew Solutions
Please email resume to email@example.com
• Location: Birmingham, Birmingham, AL
• Post ID: 17010312 birmingham