Posted: Sunday, January 28, 2018 11:04 PM
Job Description IT Field Office Technician - Technical Support Specialist II Location: Birmingham, AL Length of Assignment: Contract to Hire JOB REQUIREMENTS Two-year degree (college/technical/vocational) or equivalent experience in electronics, telecommunications and/or computer technology is required. Understanding of the various topologies, eg telecommunications, wireless, data and voice networks and how they interface with each other Ability to logically troubleshoot and repair hardware and software associated with personal computers, peripheral devices, voice systems, data networks, telecommunications systems and ancillary equipment. Working knowledge of radio communication systems. Knowledge of voice and data wireless systems and troubleshooting techniques. Knowledge of data communications and packet switch networks. Knowledge of PC hardware, operating systems, and associated peripheral and software components. Must have demonstrated personal computer skills along with a general understanding of corporate applications and standard desktop products Ability to work independently, self –starter with good time management skills. Must have strong verbal and written communications skills. Demonstrated knowledge of Field Operations processes and procedures. JOB RESPONSIBILITIES Responsible for installing standard, endorsed or certified off the shelf software and/or hardware devices, and provide minimal onsite training to get the client started. Responsible for participating in on-call procedures/operations Responsible for interfacing with and coordination of contractors and/or vendors associated with the Field Operations function as appropriate Responsible for interfacing with the customer and other IT groups related to problems and installations as appropriate. Responsible for understanding and adhering to billing and performance processes and procedures. BEHAVIORAL ATTRIBUTES Ability to operate with minimal supervision Exhibits Southern Style in all business dealings Seeks opportunities to learn and transfer knowledge to others Good organizational and time management skills Ability to manage multiple tasks Understands and promotes Client Services and IT strategies Willingness to provide as needed after hours or on-call support Follows safe work practices Company Description VDart is a IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700+ employees and contractors spread across 3 continents. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in UK, Mexico, Canada and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle’s Fastest Growing Companies; NMSDC’s National Supplier of the Year; Ernst & Young’s Regional Entrepreneur of the Year and more.
• Location: Birmingham
• Post ID: 28874042 birmingham