Posted: Saturday, February 18, 2017 3:10 PM
Ability to perform standard break-fix triage for hardware and software on end user systems. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. * Printer break/fix * POS * Server/workstation break/fix * Other duties as required Supervisory Responsibilities: * None Minimum Knowledge, Skills and Abilities required: * A+ minimum, may be required to obtain many other certifications (net+,server+, HP, IBM, and Dell specific) * Mechanical Aptitude * Troubleshooting (flow chart style) * Customer service/relations skills * Able to work unsupervised * * A+ Certification * At least 1 year in a direct customer service/support role. 1-2 years preferred. * Demonstrates excellent verbal communication and writing skills. * Demonstrates good customer service skills and motivation.
• Location: Birmingham
• Post ID: 17656237 birmingham