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Posted: Friday, March 10, 2017 1:22 AM

Job Description:/h3:
JOB SCOPE
This position reports to the VP Information Systems and is responsible for providing training, support and data validation of the companys CRM application.

PRINCIPAL FUNCTIONS
A. General:
1. B.S. Degree, industry certifications and or training in Customer Relationship Management Applications and desktop applications preferred.
2. Experience with Microsoft Dynamics CRM, Windows OS, MS Office and iOS.
3. A minimum of two to three years experience in a corporate environment working with and supporting a CRM platform.
4. Experience with developing and delivering instructional materials to individuals or small groups.
4. Strong oral and written communication and negotiation skills are desirable; must be able to teach/instruct in the application of Company personal computer hardware and software.
B. Essential Job Functions:
1. Must be able to take ownership of CRM platform and become subject matter expert
2. Develop and deliver end:user training on MS Dynamics CRM
3. Perform data input via manual or automated processes
4. Play a hands:on role with testing new releases and features
5. As required, escalate critical CRM issues to IT team
6. Recommend enhancements to improve user experience and processes
7. Optimize CRM workflows
8. Performs other duties as assigned; Supports a work environment where co:workers with divergent views are welcomed and solicited; creates an environment where creativity is expected and rewarded; assumes a shared responsibility in personal growth and development goals; appreciates and supports the operating philosophy of the Company including its policies and procedures; develops a strong work ethic and caring attitude; is punctual, dependable, cooperative and responsible; assists in self:development.

Company Description:/h3:
1965 brought Chester the Chick to life with his cowboy hat, bandana, spurs, and his gun and holster, Chester was one cool chick. A couple of years later, the company became incorporated as Giles Enterprises, and they began manufacturing frying equipment. Adding marinades, batter and breading products to the line, the brand achieved its world famous signature taste and became known as Chester Fried in 1974. The secret family recipe and the process of double breading each piece of chicken to ensure a crispy outside and a tender, moist inside, is what has given Chesters its consistent success. Additionally, Giles Enterprises patented a ventless frying technology, greatly expanding the brand s growth.

In 2002, Fried was dropped from the brand name, and it became Chesters. Ted W. Giles, son of the founder and its current CEO, is credited with growing the brand on three continents. Today, Chester s has successfully completed the transition process from a licensed QSR concept to a growth driven franchise model. This market, in which Chester s has been a leader for years, primarily consists of restaurant:in:store concepts, including colleges and universities, airports, convenience stores, truck stops and supermarkets.

Today, Chesters serves millions of satisfied and loyal customers delicious, fresh:fried chicken and sides every day.

To learn more about the Chesters brand visit our website: chestersinternational

Follow us on facebook: facebook/ChestersIntl
Follow us on twitter: twitter/ChestersIntl

Source: https://www.tiptopjob.com/jobs/64377829_job.asp?source=backpage


• Location: Birmingham

• Post ID: 17781277 birmingham
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