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Posted: Thursday, December 28, 2017 11:06 AM


:We have an opening for a part:timeCLERK, FRONT DESKposition.
:Location: St. Vincents Health System, 810 St Vincents Dr., Birmingham, AL 35205Note: online applications accepted only.
:Schedule: P/T; must have flexible availability.
:Requirement: Relevant front:desk experience is required (customer service/phone skills, data entry, Etc).
If you have a positive attitude and a love for learning, you may be interested in joining our team.
At TouchPoint, we're all about heart. Compassion at every point of human contact is more than our mission, its our way of life. We're the exclusive provider of hospitality services to Ascension Health, so our associates are a lifeline to patients, residents and their families. That's why were looking for bright and diverse people to join our family. From housekeeping, food and nutrition services to patient transportation and valet parking, we provide the hospitality that leads to healing. If you're ready to make a difference, join us
Summary: Checks guests in and out of the hotel. Resolves challenges throughout guests stays. Promotes hotel services and amenities to guests and upsells products.
Essential Duties and Responsibilities:
:Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guests name when possible.
:Anticipates guests service needs by asking questions, listening to guest preferences and taking action when possible.
:Speaks to guests and coworkers using clear, appropriate and professional language.
:Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages.
:Processes all guest check:ins by confirming reservations, assigning rooms and activating room keys.
:Processes all payment types, including room charges and cash, check, debit and credit transactions.
:Procesess all check:outs; resolves issues related to late disputed charges.
:Answers, records and processes guest calls, messages, requests, questions and concerns.
:Follows up with guests to ensure issues have been met to their satisfaction.
:Coordinates with Housekeeping to track readiness of rooms and report guest concerns.
:Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary.
:Provides guests directions and information regarding the property and local points of interest.
:Runs daily reports, identify any special requests and check reports for accuracy.
:Assigns rooms according to guest request and preferences whenever possible.
:Completes designated cashier and closing reports in the computer system.
:Balances and drops receipts according to accounting specifications.
:Practices safety standards at all times.
:Complies with record retention, Standard Operating Procedures and daily responsibilities.
:Performs other duties as assigned.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements

Source: https://www.tiptopjob.com/jobs/76510821_job.asp?source=backpage


• Location: Birmingham

• Post ID: 27881247 birmingham
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