Posted: Thursday, May 11, 2017 2:27 AM
McNeill Hotel Company is headquartered in Germantown, Tennessee, McNeill Hotels was built on a foundation of trust, pursuit of excellence and making a difference in whatever we do. We espouse the philosophy of A?people serving peopleA? : be it our guests, our investors, our team members or our brand partners. Servant leadership truly defines our company culture. We focus on select service hotels with a growth strategy based on a mix of new hotel development, meaningful acquisitions and third party management agreements. We are approved franchisees for both Marriott and Hilton. We are committed to team member retention. To that end, we offer a comprehensive and rewarding benefits package including vacation pay, paid time off, paid holidays, medical, dental, and vision insurance, short:term and long:term disability insurance, and 401(k). Furthermore, we strongly support and champion internal growth through promotions from within our organization. Handles confidential information, including guest records, with a high degree of integrity.Greets, registers, and assigns rooms to guests.Accurately, audits, balances and reports on all cash and credit transactions including checks, deposits, counts, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures;Delivers express check:out documents.Accurately audit, balance and prepare, verify and report on Room information to provide rooms management with overall performance information.Promptly and effectively deals with guest requests and complaints.Answers and routes calls as appropriate; takes guest messages with accuracy.Responsible for cash drawer contents and transactions during shift.Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.Answers inquiries pertaining to hotel services, registration of guests, and travel directions.Offers and properly handles requests for wake:up calls.Records pertinent guest information in the pass on log.May assist in replenishing continental breakfast as needed and keeping breakfast area clean.Ensures common area/lobby is clean.Other duties as assigned. Requires the ability to read, write, and speak the English language.Skilled in the use of personal computers and related software applications.Ability to work 3rd shift including weekends.Ability to stand for extended periods of time.
• Location: Birmingham
• Post ID: 19015478 birmingham