Posted: Saturday, April 29, 2017 4:42 AM
Lead Accounts Receivable Representative Birmingham, AL $16 - 18 per hour DOE PangeaTwo's goal is to ensure that each recruitment opportunity yields rewarding dividends for both candidates and clients. To survive in the employment world, we suggest you disengage your internal compass and allow us to lead you to unexplored opportunities in your career. Allowing our professional recruiters to be engaged in your career transition might be more beneficial and satisfying to you. PangeaTwo specializes in executive and support positions focused in Accounting, Administrative Support and Information Technology searches across the Southeast. Allow our recruiters the opportunity to speak with you about our current opportunities. Our partner in Birmingham, AL is searching for a Lead Accounts Receivable Representative who is responsible for the timely collection of balances due on customer accounts. This responsibility is carried out by making the appropriate determination of which customers to contact by prioritizing such a determination by using risk assessments, past due parameters, customer payment promises, and other factors to ensure that customer accounts are maintained within appropriate thresholds considering associated payment terms. Essential Job Functions: Able to effectively work more complex/key accounts and to assist other AR Reps with their accountsInitiates collection activities on assigned customer accounts by strategically considering customer risk profiles, past due balances, and other factors to determine which accounts to contact firstDetermines the most appropriate communication method to get timely results - email, phone call, etc.Escalates collection matters to appropriate next level customer decision makers should customer collection efforts stallEnsures that customer credit holds are addressed in an urgent manner to support sales activities Escalates accounts to appropriate management should reasonable collection efforts prove ineffective Uses judgment and applicable departmental guidelines to block accounts from sales activity when necessaryInitiates requests for credit limit review on customer's that have a solid payment record where a credit limit increase may result in fewer future credit holdsSeeks to conduct job functions with a sense of urgency - especially in matters that impact customers and our branchesInvestigates and seeks resolution of customer short/over payment situations which may involve the initiation of credits or refunds, the obtaining of proper tax certificates, etc.Responds to requests for lien waivers and releases lien rightsObtains missing job information for applicable customersHandles general inquiries from customers which may include account inquiry, need for billing documents, notification of change of customer contact information, etc.Maintains customer account files that may include address changes, contact information, credit applications, credit reports, tax certificates, etc.Develops working relationship with customers to maintain good working relations, promote sales growth, and minimize business riskContributes to the meeting and exceeding of established key performance indicators (KPI's) and other benchmarks or objectivesEmbraces LEAN initiatives to seek continuous improvement which will add value for customers, will lower costs, and will improve process efficiencies Requirements/Qualifications (Required): High School diploma or equivalentAt least 2 years of business-to-business collection experience or equivalent relevant business experience would be idealMust perform work accurately and with a sense of urgency and integrity while paying strict attention to detailAble to work independently and proactivelyMust be able to maintain confidentiality regarding customer and proprietary informationExcellent negotiation, verbal and written communication skillsAble to effectively use Microsoft Office (Excel and Word)Must pass Drug/Alcohol screen and background check Requirements/Qualifications (Preferred): Bachelor's degree or 2-year degree Experience in Construction Services IndustryConstruction security instrument knowledge At our clients' request, only individuals with required experience will be considered. Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities. Your resume will never be submitted to a client without your prior knowledge and consent to do so.
• Location: Birmingham
• Post ID: 18547298 birmingham